Case Worker

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.  We believe in doing good that transforms lives and futures for the better.  It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

AOD Case Worker

Location: Fairhaven, Eagle Heights

Classification: SCHADS Level 4

Status: Full Time

About the Role

If you’re someone who believes deeply in people’s capacity to change, this role will feel like meaningful work—not just a job.

As an AOD Case Worker, you’ll be a steady, compassionate presence for people navigating the challenges of alcohol and other drug use. You’ll walk alongside participants with dignity and respect, offering evidence‑based support grounded in The Salvation Army’s National AOD Model of Care.

Your impact will be felt every day—whether you’re sitting with someone one‑on‑one as they take their first courageous steps toward change, or guiding a group through moments of insight, connection and hope. You’ll help people reduce harm, rebuild confidence, strengthen independence and make choices that support long‑term recovery.

How You Will Make an Impact

• Build strong, trusting relationships that empower participants to grow, make informed decisions and move toward independence.
• Complete holistic, person‑centred assessments that explore AOD needs, co‑occurring conditions and overall wellbeing.
• Facilitate referrals to specialist supports such as psychologists, mental health practitioners and other community services.
• Consider and support participants’ spiritual wellbeing in line with the AOD Spirituality Framework.
• Develop tailored treatment plans aligned with the National AOD Model of Care.
• Work with participants to set meaningful goals, track progress and celebrate achievements to maintain motivation.
• Provide coordinated, wrap‑around support through advocacy, collaboration and strong partnerships with external providers.

What You Will Bring

• A relevant degree‑level qualification (preferred) or a diploma with strong sector experience.
• Experience working in an AOD residential recovery environment.
• A current Driver’s Licence (if required for vehicle access).

What we offer

The Salvos offer eligible employee's a well-balanced package of meaningful benefits including: 

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
• Flexible onsite working arrangements.
• Access to EAP and health & wellness initiatives incl Fitness Passport
• Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
• Ongoing training and development opportunities that enhance on the job skills and proficiency.
• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.

About us

The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities.  We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity.
 

How to apply

Are you ready to make a difference and help individuals rebuild their lives? Please submit your resume and cover letter detailing your alignment with the role's requirements.   Together, we can create lasting change and build a more inclusive and compassionate community.

Applications will close as soon as a suitable candidate is secured.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.